1. Introduction
CareerPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career assistant platform (the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Career Context: Resumes, cover letters, career history, and other professional documents you upload
- Usage Data: Content you generate, job applications you track, and interactions with our Service
- Payment Information: Processed securely through Stripe (we do not store full payment card details)
2.2 Automatically Collected Information
- Usage Analytics: Pages visited, features used, and time spent on the Service
- Device Information: Browser type, device type, IP address, and operating system
- Cookies and Tracking: We use cookies to maintain your session and improve your experience
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Generate personalized career materials using AI
- Process payments and manage subscriptions
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. AI and Data Processing
Your career context and generated content are processed using AI services (OpenAI) to provide personalized career assistance. We:
- Store your data securely in our database
- Use AI models to analyze and generate content based on your information
- Do not share your personal data with third parties for marketing purposes
- Maintain strict access controls to protect your information
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these circumstances:
- Service Providers: With trusted third parties who assist in operating our Service (e.g., hosting, payment processing, AI services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize us to share your information
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit (HTTPS/TLS) and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Data backup and disaster recovery procedures
- Compliance with industry security standards
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Account Controls: Manage your privacy settings in your account dashboard
To exercise these rights, contact us at careerpilotconsulting@gmail.com
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Service. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: